Frequently Asked Questions
Find answers to common questions about your festival gear
How do I know what size to order?
Each product page features a detailed size chart. Since many of our items are made with stretch fabrics, we recommend sizing up if you are between sizes for maximum comfort while dancing.
When will my order ship?
Orders are typically processed within 1-2 business days. During peak festival seasons (EDC, Coachella, etc.), processing may take up to 3-4 business days.
Are your materials sweat-proof?
Yes, our apparel is designed specifically for high-energy environments. We use breathable, moisture-wicking fabrics and high-quality sequins that stay secure.
Can I change my shipping address after ordering?
We can update your address if the order hasn't been processed. Please contact our support team immediately with your order number.
Do you offer international shipping?
Yes, we ship our rave wear worldwide. Customs fees and import duties are the responsibility of the customer.
How do I care for my sequin and holographic items?
To preserve the shine and integrity of your gear, we recommend hand washing in cold water and hanging to dry. Avoid ironing or machine drying.